FREE GLOBAL SHIPPING β DUTIES PAID WORLDWIDE
Shipping & Returns
Reliable Delivery. Hassle-Free Returns.
A-THI: The New Standard in Global E-Commerce.
π Shipping & Returns Policy
A-THI: The New Standard
Shipping
At A-THI, we deliver confidence with every order. All shipments are custom-duties-paid, meaning there are no surprise fees upon delivery β what you see at checkout is what you pay.
We partner with trusted local and international logistics providers to ensure fast, secure delivery across regions.
- Order Processing: Orders are prepared and dispatched within 1β3 business days after confirmation.
- Delivery Timeline: Typical delivery takes 4β10 business days, depending on destination.
- Real-Time Tracking: Youβll receive a tracking link via email or SMS once your order ships.
- Custom Duties: All customs fees, import taxes, and clearance processes are handled by A-THI. You wonβt be asked to pay extra on delivery.
Returns & Exchanges
If your order arrives damaged, defective, or incorrect, youβre eligible for a return or exchange within 14 days of delivery.
- Items must be unused, in original packaging, with tags and accessories.
- To start a return, contact our support via the Contact Us page or email support@a-thi.online.
- We provide return labels or instructions β follow the return steps we send you.
Refunds
After we receive and inspect your returned item, refunds are processed within 3β5 business days to the original payment method. Refund times may vary by bank or provider.
If a replacement is unavailable, we issue a full refund immediately upon inspection.
βA-THI: The New Standard in Global E-Commerce.β
For urgent queries, email support@a-thi.online or visit our Contact page.
π Shipping & Returns Policy
A-THI: The New Standard
Shipping
At A-THI, we deliver confidence with every order. All shipments are custom-duties-paid, meaning there are no surprise fees or hidden costs upon delivery β what you see at checkout is exactly what you pay.
We partner with trusted local and international logistics providers to ensure fast, secure, and transparent delivery across regions.
- Order Processing: Orders are prepared and dispatched within 1β3 business days after confirmation.
- Delivery Timeline: Typical delivery takes 4β10 business days, depending on destination and product type.
- Real-Time Tracking: Once shipped, youβll receive a tracking link via email or SMS for complete visibility from our warehouse to your doorstep.
- Custom Duties: All customs fees, import taxes, and clearance processes are fully handled by A-THI. Youβll never be asked to pay extra upon arrival.
Every order is insured through our verified logistics network, ensuring you receive your products safely and on time β a hallmark of The New Standard in e-commerce service.
Returns & Exchanges
We stand behind the quality of our products and partners. If your order arrives damaged, defective, or incorrect, youβre eligible for a return or exchange within 14 days of delivery.
- Items must be unused, in their original packaging, and include all tags or accessories.
- To start a return, contact our support team through the Contact Us page or email support@a-thi.online.
- Our team will provide step-by-step guidance and the appropriate return label or address.
Our aim is a smooth, fair process β no stress, no delays.
Refunds
Once we receive and inspect your returned item, your refund will be processed within 3β5 business days through your original payment method.
- Refund times may vary depending on your bank or payment provider.
- If a replacement is unavailable, a full refund will be issued immediately.
At A-THI, we believe in transparency, reliability, and customer trust β ensuring every interaction reflects our promise:
βA-THI: The New Standard in Global E-Commerce.β